What to do if the parts received are in poor condition?

We invite you to report this issue as soon as you receive your parcel.

• From your Customer Area, click on Customer Service, where you will access our contact form.
• Select the After-Sales section, then click on the relevant order.
• Choose the I received a damaged part section and follow the step-by-step instructions by answering each question and providing the requested documents so that your file is complete and we can process it quickly.

We will get back to you as soon as possible.