How to exercise your right of withdrawal?

For every purchase made, if you decide to change your mind, you have the option to exercise your right of withdrawal, also known as the "Satisfaction or Money Back Guarantee".

At Mister-Auto, this right of withdrawal is valid for a period of 30 days from the date you receive your order for the majority of items. However, for products from the Bölk and Bpro brands, this period is extended to 365 days, giving you greater flexibility to test and ensure your satisfaction.

To find out the exact steps to follow to return a product, we invite you to consult our FAQ, where you will find a direct link to the page titled How to return my product?

This page details the procedure to follow, the conditions to be met, and the necessary information for an efficient and hassle-free return.