Mister-Auto keeps you informed by email at every important stage of your order’s progress, so you can track its status in real time and with complete peace of mind.
Your order is processed immediately once your payment has been received. This means that if you pay directly from your basket, this step is instantaneous, allowing for quick handling of your order.
You will receive several emails throughout the process: the first email will be sent as soon as your order is confirmed, confirming that it has been successfully recorded. Afterwards, another email will notify you when your order has been handed over to the carrier, so you know when it is being dispatched.
If you do not receive these emails, it is advisable to check your junk or spam folder. Additionally, to prevent our messages from being blocked, be sure to add Mister Auto to your list of authorised senders, which will ensure you receive all our communications.
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