What information can I find in the My Orders section of my Customer Area?

This section, which acts as a true dashboard dedicated to managing your orders, offers you a complete and detailed overview of all your past and current orders. It allows you not only to view all your orders but also to access precise and personalised information for each of them.

For each order, you have the option to track the progress of its processing, enabling you to know at any time the status of the preparation, dispatch, or delivery of your products.

Additionally, you can consult all the information related to the payment method you selected when placing the order, as well as the chosen delivery address, so you can verify that the details are correct and meet your expectations.

Finally, you have access to the detailed breakdown of the products ordered, which includes quantities, references, and any other relevant information related to each item.

Furthermore, from the detailed view of each order, several additional actions are available to help you manage and track your orders more easily.

In particular, you can download your invoice in PDF format, allowing you to keep an official proof of purchase and easily manage your accounting or refunds.

Moreover, if you wish to return a product for any reason, you can create a return request directly from this section, thus simplifying the procedure and supporting you through all the necessary steps.