I want to change my password

To change your password from your Client Area, please follow the detailed steps below to ensure the security and confidentiality of your account.

First, log in to your Client Area. Once logged in, go to the section titled My personal information. This section contains all the data related to your profile, including security settings.

Next, scroll down the page until you reach the section named Password. In this part, you will find the option Change my password. Click on this link to access the password change form.

In the form that appears, start by entering your current password to confirm your identity. Then, on the next line, enter the new password you wish to use. Make sure to comply with the security criteria to guarantee the strength of your new password.

It is important to note that, to enhance the security of your account, your password must include several specific elements. These requirements aim to make your password difficult to guess or hack.

Your new password must contain 

• at least twelve characters. 
• include at least one special character, such as @, ?, %, or other similar symbols. 
• at least one uppercase letter, 
• one lowercase letter, 
• as well as a number. 

This combination ensures an optimal level of security.
 

Once you have entered a password that meets all these conditions, don’t forget to complete the process by clicking on the blue Save button. This action will save your new password and update your login information.

By following these instructions carefully, you will help protect your account effectively against any unauthorised access.